Privacy Policy | mantro GmbH

1. Introduction

With the following information, we would like to provide you as the "data subject" with an overview of our processing of your personal data and your rights under data protection law. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services offered by our company through our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we will generally obtain your consent.

Personal data, such as your name, address or email address, is always processed in accordance with the EU General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the "mantro GmbH". The aim of this Privacy Notice is to inform you about the scope and purpose of the personal data we collect, use and process.

As the data controller, we have implemented numerous technical and organisational measures to ensure the most complete possible protection of the personal data processed via this website. Nevertheless, Internet-based data transmissions can in principle have security gaps so that absolute protection cannot be guaranteed. For this reason, you are free to submit personal data on alternative ways, such as by phone or by post to us.

You too can take simple and easy-to-implement measures to protect yourself against unauthorised access by third parties to your data. We would therefore like to give you some tips on how to handle your data securely:

Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with secure passwords.
Only you should have access to the passwords.
Make sure you only ever use your passwords for one account (login, user or customer account).
Do not use a password for different websites, applications or online services.
Especially when using IT systems that are publicly accessible or shared with other people: you should always log out of a website, application or online service after each login.

Passwords should consist of at least 12 characters and be chosen so that they cannot be easily guessed. Therefore, they should not contain common everyday words, your own name or the names of relatives, but should include upper and lower case letters, numbers and special characters.

2. Data Controller

The data controller, as defined by the GDPR, is:

mantro GmbH
Zielstattstr. 19
81379 München, Deutschland

3. Data Protection Officer

You can reach the data protection officer as follows:

Externe Datenschutzbeauftragte der mantro GmbH
TÜV SÜD Akademie GmbH
Westendstraße 160
80339 München

data-privacy@mantro.net

You may contact our data protection officer directly at any time if you have any questions or suggestions regarding data protection.

4. Definitions

This Privacy Notice is based on the terminology used by the European legislature in the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand, both for the public and for our customers and business partners. To ensure this, we would like to explain in advance the terminology used.

We use the following terms in this Privacy Notice, among others:

1. Personal data
Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. Data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the controller (our company).

3. Processing
Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

4. Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

5. Profiling
Profiling is any form of automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.

6. Pseudonymisation
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data cannot be attributed to an identified or identifiable natural person.

7. Data processor
Data processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

8. Recipient
A recipient is a natural or legal person, public authority, agency, or other body to whom personal data are disclosed, whether a third party or not. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

9. Third party
Third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorised to process the personal data.

10. Consent
Consent means any freely given specific and informed indication of the data subject's wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.

5. Legal Basis for Processing

Art. 6 (1) lit. a) GDPR (icw § 25 (1) Telecommunications Digital Services Data Protection Act (TDDDG) (formerly TTDSG)) serves our company as the legal basis for processing operations where we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 (1) lit. b) GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services.

If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6 (1) lit. c) GDPR.

In rare cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result their name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. In this case, the processing would be based on Art. 6 (1) lit. d) GDPR.

Finally, processing operations could be based on Art. 6 (1) lit. f) GDPR. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary for the protection of a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not overweigh. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European law. In this respect, the legislature took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47, Sentence 2 GDPR).

6. Disclosure of Data to Third Parties

Your personal data will not be conveyed to third parties for purposes other than those listed below.

We will only share/convey your personal data with third parties if:

you have given us your express consent to do so in accordance with Art. 6 (1) lit. a) GDPR,
the disclosure is permissible in accordance with Art. 6 (1) lit. f) GDPR to protect our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
in the event that a legal obligation exists for the disclosure pursuant to Art. 6 (1) lit. c) GDPR, as well as
this is legally permissible and necessary according to Art. 6 (1) lit. b) GDPR for the processing of contractual relationships with you.

In the context of the processing operations described in this privacy statement, personal data may be transferred to the USA. Companies in the USA only have an adequate level of data protection if they have certified themselves under the EU-US Data Privacy Framework and thus the adequacy decision of the EU Commission pursuant to Art. 45 GDPR applies. We have explicitly mentioned this in the privacy policy for the service providers concerned. In order to protect your data in all other cases, we have concluded commissioned processing agreements based on the standard contractual clauses of the European Commission. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent pursuant to Article 49 (1) a) of the GDPR may serve as the legal basis for the transfer to third countries. This sometimes does not apply in the case of a data transfer to third countries for which the European Commission has issued an adequacy decision pursuant to Article 45 of the GDPR.

7. Technology

7.1 SSL/TLS Encryption

This site uses SSL or TLS encryption to guarantee the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact enquiries that you send to us as the operator. You can recognise an encrypted connection by the fact that the address bar of the browser contains a "https://" instead of a "http://" and by the lock symbol in your browser bar.

We use this technology to protect your transmitted data.

7.2 Data Collection when Visiting the Website

If you only use our website for informational purposes, if you do not register or otherwise provide us with information or do not give your consent to processing that requires consent, we only collect data that is technically necessary for the provision of the service. This is regularly data that your browser transmits to our server (in so-called "server log files"). Our website collects a series of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following can be recorded:

browser types and versions used,
the operating system used by the accessing system,
the website from which an accessing system accesses our website (so-called referrer),
the sub-pages accessed via an accessing system on our website,
the date and time of access to the website,
an abbreviated internet protocol address (anonymised IP address) and,
the Internet service provider of the accessing system.

When using this general data and information, we do not draw any conclusions about your person. This information is rather required to:

deliver the contents of our website correctly,
optimise the contents of our website as well as to advertise it,
ensure the permanent operability of our IT systems and the technology of our website, and
provide law enforcement authorities with the information necessary to prosecute in the event of a cyber-attack.

This collected data and information is therefore statistically analysed and further analysed by us with the aim of increasing data protection and data security within our company to ultimately ensure an optimum level of protection for the personal data being processed by us. The anonymous data from the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 (1) lit. f) GDPR. Our legitimate interest follows from the purposes for data collection listed above.

7.3 Hosting by Hetzner

We host our website at Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (Hetzner).

When you visit our website, your personal data (e.g. IP addresses in log files) are processed on the servers of Hetzner.

The use of Hetzner is based on Art. 6 (1) lit. f) GDPR. Our legitimate interest is the high-performance provision of our website.

We have concluded a corresponding agreement with Hetzner on the basis of GDPR for commissioned processing. This is a contract required by data protection law, which ensures that Hetzner only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

Additional information and Hetzner's privacy policy can be found at: https://www.hetzner.com/de/rechtliches/datenschutz

8. Cookies

8.1 General Information about Cookies

We use cookies on our website. Cookies are small files that are automatically created by your browser and stored on your IT system (laptop, tablet, smartphone or similar) when you visit our website.

Information generated from the specific device used is stored in cookies. This does not mean, however, that we will gain immediate knowledge of your identity.

The use of cookies helps us make it more convenient for you to use our website. For example, we use session cookies to detect whether you have already visited individual pages on our website. These are erased automatically when you leave our website.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a specific period of time. If you visit our site again to use our services, it is automatically recognised that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

We also use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimisation. These cookies enable us to automatically recognise that you have already visited our website when you visit it again. The cookies set in this way are automatically deleted after a defined period of time. The respective storage period of the cookies can be found in the settings of the consent tool used.

8.2 Legal Basis for the Use of Cookies

The data processed by the cookies, which are required for the proper functioning of the website, are thus necessary to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) lit. f) GDPR.

For all other cookies, the following applies: You have given your consent to this within the meaning of Art. 6 (1) lit. a) GDPR via our opt-in cookie banner.

8.3 Cookiebot (Consent Management Tool)

We use the Consent Management Tool "Cookiebot" of Usercentrics A/S, Havnegade 39, 1058 Kopenhagen, Denmark. This service allows us to obtain and manage the consent of website users for data processing.

Cookiebot collects data generated by end users who use our website. When an end user gives consent via the cookie consent tool, Cookiebot automatically logs the following data:

The IP number of the end user in anonymised form (the last three digits are set to 0),
Date and time of consent,
User agent of the end user's browser,
The URL from which the consent was sent,
An anonymous, random and encrypted key,
The consent status of the end user, which serves as proof of consent.

The key and consent status are also stored in the end-user's browser in the cookie "CookieConsent" so that the website can automatically read and follow the end-user's consent in all subsequent page requests and future end-user sessions for up to 12 months. The key is used for proof of consent and for an option to check that the consent status stored in the end-user's browser is unchanged from the original consent submitted to Usercentrics.

The functionality of the website is not guaranteed without the processing. The "CookieConsent" cookie set by Cookiebot is classified as necessary. There is no possibility for the user to object as long as there is a legal obligation to obtain the user's consent to certain data processing operations (Art. 7 (1), 6 (1) lit. c) GDPR).

Usercentrics is a recipient of your personal data and acts as a processor for us.

Additional information on the service can be found at: https://www.cookiebot.com/de/privacy-policy/

9. Web Analytics

9.1 Google Analytics 4 (GA4)

On our websites we use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

In this context, pseudonymised usage profiles are created and cookies are used. The information generated by the cookie about your use of this website can be, among other things:

a short-term recording of the IP address without permanent storage,
browser information,
date and time of access,
device information,
the URL of the visited website,
geographic location.

The pseudonymised data may be transferred by Google to a server in the USA and stored there.

The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and demand-oriented design of these internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 (1) lit. a) GDPR.

The parent company Google LLC is certified as a US company under the EU-US Data Privacy Framework. There is hereby an adequacy decision pursuant to Art. 45 GDPR, so that a transfer of personal data may also take place without further guarantees or additional measures.

Additional information on the service can be found at: https://support.google.com/analytics/answer/12017362?hl=de

9.2 Leadinfo (Lead Generation Service)

The service identifies visits from companies to our website based on IP addresses and shows us publicly available information such as company names or addresses. The IP addresses are neither displayed nor stored.

Additionally, Leadinfo sets two first-party cookies to analyze user behavior on our website and processes domains from form entries (e.g., "leadinfo.com") to correlate IP addresses with companies and improve services.

When using the Leadinfo service, the following information is collected:

Capture of the IP address without permanent storage,
Location based on the IP address,
Domain from form input fields.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 (1) lit. a) GDPR. The data is kept for as long as it is required to fulfil the purpose of the processing. The data will be deleted as soon as they are no longer required to achieve the purpose.

For more information on data protection, please visit: https://www.leadinfo.com/en/legal/privacy/

9.3 Microsoft Clarity

On our websites, we use the service Microsoft Clarity ("Clarity"), a web analytics service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.

In this context, pseudonymised usage profiles are created and cookies are set on your end device.

Processed data include, but are not limited to:

the browser type/version,
the operating system used,
the referrer URL (the previously visited page),
the host name of the accessing computer (IP address),
the user behaviour on the visited website,
mouse movements and clicks.

The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to the use of the website and the internet for the purposes of market research and the design of our websites in line with requirements.

These processing operations are only carried out when explicit consent is given in accordance with Art. 6 (1) lit. a) of the GDPR.

As a rule, Microsoft processes data within the European Union under the so-called EU Data Boundary. For the provision and safeguarding of the services as well as for the fulfilment of statutory obligations, Microsoft Ireland may transfer personal data to affiliated companies of Microsoft Corporation (Redmond, Washington, USA). Intra-group data transfers are carried out on the basis of Standard Contractual Clauses pursuant to Art. 46(2)(c) GDPR, supplemented by additional technical and organisational measures as set out in the Microsoft Data Protection Addendum.

In addition, Microsoft Corporation is certified under the EU-US Data Privacy Framework (DPF). This certification constitutes an adequacy decision pursuant to Art. 45 GDPR for data transfers to the United States. Consequently, transfers of personal data to Microsoft in the USA are permissible without the need for further safeguards or additional measures.

Additional information on the service can be found at: https://privacy.microsoft.com/de-de/privacystatement

10. Advertising

10.1 Google Ads (AdWords) Remarketing/Retargeting

Our website uses the functions of Google Ads. We use these to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). For this purpose, Google sets a cookie in the browser of your terminal device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited.

Additional data processing will only take place if you have granted Google permission to link your internet and app browsing history to your Google Account and to use information from your Google Account to personalise the ads you view on the web. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form said target groups.

These processing operations are only carried out when express consent is given in accordance with Art. 6 (1) lit. a) GDPR.

Additional information on the service can be found at: https://www.google.com/policies/technologies/ads/

11. Plugins and Other Services

11.1 Google Tag Manager

On this website we use the Google Tag Manager service. The operating company of Google Tag Manager is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Through this tool, "website tags" (i.e. keywords, which are integrated into HTML elements) can be implemented and managed via an interface. Through the use of Google Tag Manager, we can automatically track which button, link or personalized image you have actively clicked on and can then record which content of our website is of particular interest to you.

The tool also triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have made a deactivation at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 (1) lit. a) GDPR.

Additional information on the service can be found at: https://www.google.com/intl/de/policies/privacy/

11.2 Sentry

On this website, we use the service Sentry provided by Functional Software, Inc. d/b/a Sentry, 45 Fremont Street, 8th Floor, San Francisco, CA 94105-2250, USA.

Sentry enables us to detect errors in our code at an early stage and to trace their causes. This allows us to improve the stability and security of our applications. It also helps us identify and resolve technical errors and performance issues.

Among other things, the following data may be processed:

Pseudonymous online identifiers,
IP address,
browser and device information,
usage and interaction data,
timestamps.

The processing of this data is based on our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR, in particular for the technical provision, security, monitoring and optimization of our online offering.

Sentry may transfer data to the United States. Such transfers are based on appropriate safeguards pursuant to Art. 46 GDPR, in particular the EU Standard Contractual Clauses (SCCs). In addition, Sentry is certified under the EU-U.S. Data Privacy Framework (DPF), which is recognized as providing an adequate level of data protection.

Personal and/or pseudonymous data is stored only for as long as necessary for error analysis and to ensure stability. Error logs are regularly deleted or anonymized as soon as they are no longer required.

You can find Sentry's full privacy policy at: https://sentry.io/privacy/

11.3 YouTube (Videos)

We have integrated components of YouTube on this website. The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

If you are logged in to YouTube at the same time, YouTube recognizes which specific subpage of our website you are visiting when you call up a subpage that contains a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.

YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged into YouTube at the same time as calling up our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent the transmission by logging out of your YouTube account before accessing our website.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 (1) lit. a) GDPR.

Additional information on the service can be found at: https://www.google.de/intl/de/policies/privacy/

11.4 Content Management and Delivery – Sanity CMS & CDN

We use the content management system (CMS) and content delivery network (CDN) from Sanity (provider: Sanity.io AS, Thorvald Meyers gate 11, 0555 Oslo, Norway) to manage and deliver the content on our website.

Sanity enables us to efficiently create, edit, and quickly deliver text, images, and other media content. The integrated CDN ensures that these contents are loaded from servers geographically close to your location, optimizing website loading times.

When you access our website, technically necessary data is transmitted to Sanity to display the content correctly. This includes, in particular, your IP address, date and time of access, and technical information about your browser and operating system (log files).

The use of Sanity is based on Article 6(1)(f) GDPR. We have a legitimate interest in a technically error-free, fast, and secure presentation of our website as well as in the efficient management of our content.

Sanity uses modern security standards such as TLS encryption. Since Sanity.io AS is based in Norway (EEA), the company is directly subject to the strict requirements of the GDPR. For storage and delivery, Sanity uses cloud infrastructures (e.g., Google Cloud), and we ensure compliance with European data protection standards through a data processing agreement (DPA).

Storage period: The collected technical data (log files) is deleted or anonymized after a short period (usually after 30 days), unless statutory retention obligations exist.

Further information on data protection can be found in Sanity's Privacy Policy.

11.5 Online Appointment Booking via OneCal

We offer you the option to book appointments directly through our website. For this purpose, we use the OneCal service (provider: OneCal Inc., 1000 Brickell Ave Ste 715, Miami, FL 33131, USA).

The use of OneCal serves to efficiently plan and manage appointment requests and to avoid scheduling conflicts.

When you book an appointment, the data you enter in the booking form (e.g., name, email address, subject of the appointment) is transmitted to OneCal. OneCal acts as a technical service provider, synchronizing this data with our calendars (e.g., Google Calendar or Outlook).

Processing is based on Article 6(1)(b) GDPR (performance of pre-contractual measures or fulfillment of a contract), if the appointment booking serves to initiate or carry out a contractual relationship. In other cases, the use is based on our legitimate interest in user-friendly appointment planning according to Article 6(1)(f) GDPR.

OneCal encrypts data both during transmission (TLS) and storage (AES-256). Since the provider is based in the USA, the transfer of personal data to the USA cannot be ruled out. We ensure data protection through appropriate contractual agreements (e.g., EU Standard Contractual Clauses).

Your data will be deleted as soon as it is no longer necessary for the purpose for which it was collected and as long as there are no statutory retention obligations.

Further information can be found in OneCal's Privacy Policy.

12. Your Rights as a Data Subject

12.1 Right to Confirmation

You have the right to request confirmation from us as to whether personal data relating to you will be processed.

12.2 Right to Information (Article 15 GDPR)

You have the right to obtain information about the personal data stored about you at any time, free of charge, as well as the right to access a copy of such data from us, in accordance with the statutory provisions.

12.3 Right to Rectification (Article 16 GDPR)

You have the right to request the immediate rectification of incorrect personal data relating to yourself. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

12.4 Erasure (Article 17 GDPR)

You have the right to demand that we erase the personal data relating to you without delay, provided that one of the reasons provided by law applies and if processing or further storage is not required.

12.5 Restriction of Processing (Article 18 GDPR)

You have the right to request that we restrict the processing of your data if one of the legal requirements is met.

12.6 Data Portability (Article 20 GDPR)

You have the right to obtain personal data relating to you that you provided us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance by us, to whom the personal data was provided, provided that the processing is based on the consent pursuant to Art. 6 (1) lit. a) GDPR or Art. 9 (2) lit. a) GDPR or on a contract pursuant to Art. 6 (1) lit. b) GDPR, and the data are processed using automated procedures, unless processing is necessary to complete a task, is in the public interest or is carried out in the exercise of an official authority assigned to us.

Furthermore, when exercising your right to data portability pursuant to Art. 20 (1) GDPR, you have the right to have personal data transferred directly from one controller to another, provided this is technically feasible and does not impede the rights and freedoms of other persons.

12.7 Objection (Article 21 GDPR)

You have the right to lodge an objection to the processing of personal data relating to you for reasons relating to your particular situation where this is done on the basis of Art. 6 (1) lit. e) (data processing in the public interest) or lit. f) (data processing on the basis of the weighing of legitimate interests) GDPR.

This also applies to profiling based on these provisions pursuant to Article 4 Number 4 GDPR.

Should you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling and legitimate reasons for such processing that outweigh your interests, rights and freedoms, or where processing serves the assertion, exercise or defence of legal claims.

In individual cases, we process your personal data for direct marketing purposes. You have the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling where this is connected to this kind of direct marketing. Should you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for this purpose.

In addition, you have the right to object to our processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.

You are free to exercise your right to lodge an objection in relation to the use of information society services, Directive 2002/58/EC notwithstanding, by means of automated procedures using technical specifications.

12.8 Revocation of Consent regarding Data Protection

You have the right to revoke any consent to the processing of personal data at any time with future effect.

12.9 Lodging a Complaint with a Supervisory Authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

13. Routine Storage, Erasure and Blocking of Personal Data

We process and store your personal data only for the period of time necessary to meet the storage purpose or as required by the legal provisions to which our company is subject.

If the storage purpose no longer applies or if a required retention period expires, personal data will be routinely blocked or erased in accordance with the statutory provisions.

14. Duration of Storage of Personal Data

The criterion for the duration of the retention of personal data is the respective legal retention period. Once this period expires, the data in question will be routinely erased, provided it is no longer required for the fulfilment or initiation of the contract.